Healthcare & Clinics

Booking, patient follow-up and front-desk automation for clinics and wellness brands.

Clinics live and die by their front desk. Every missed call, unanswered WhatsApp message or forgotten follow-up is a patient who books somewhere else. Aesthetic, dental and medical clinics across the UAE and Pakistan tell us the same story: plenty of inquiries, but no reliable way to track them through to a booking.

We built BBT CRM, our own clinic management system, to solve exactly this problem. It logs every inquiry with its source, queues follow-ups automatically, records check-ins and shows managers live performance per receptionist and per department. We use the same experience to build custom booking systems, AI assistants and patient apps for clinics with specific needs.

Challenges

• Missed calls and lost inquiries
• Manual booking and follow-up
• No single view of revenue and staff performance

What we build

• AI booking assistants on web & WhatsApp
• Clinic CRM with follow-up workflows
• Automated reminders and reporting
• Patient-facing mobile apps

Our experience

• BBT CRM: Clinic Management System
• ByteChat AI: AI Chatbot SaaS Platform

How we can help

• AI Chatbots & Virtual Assistants: An assistant that answers treatment and pricing questions and books consultations 24/7 on your website and WhatsApp.
• AI Workflow Automation: Automatic appointment reminders, follow-up messages and daily reports so no patient slips through.
• Web & Mobile App Development: Patient apps and booking portals with your clinic branding.
• Performance Marketing & Paid Ads: Meta and Google campaigns for treatments, tracked all the way to booked appointments.

How it works

1. Front desk review: We sit with your reception team to see how calls, WhatsApp and walk-ins are handled today.
2. Set up or customise: We configure BBT CRM for your departments, or design a custom system if your workflow is unique.
3. Connect your channels: Website, WhatsApp and ad leads flow into one place with sources tracked.
4. Train and go live: Your team is trained in a single session and we support you through the first weeks.

Frequently asked questions

Do you have software built specifically for clinics?

Yes. BBT CRM is our own clinic management system for aesthetic clinics, dental clinics, medical centres and salons. It covers inquiries, follow-ups, appointments, check-ins, receptionist incentives, cash control and inventory.

Can patients book through WhatsApp?

Yes. We connect AI assistants to the WhatsApp Business API so patients can ask questions and request appointments, with every conversation logged for your team.

Can you work with our existing clinic software?

Often, yes. We can integrate with systems that offer an API, or migrate your data into BBT CRM if you prefer a single platform.